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Problems receiving verification code or invalid code
It may happen in some cases that you have difficulty receiving your verification code through WhatsApp, this may happen of these reasons:
Possible problem
Possible solution
When requesting to send the verification code, the code was not sent in my WhatsApp
  1. 1.
    Check that the number was entered correctly, the country code and the phone number, learn more by clicking here.
  2. 2.
    Check that your phone is connected to the Internet and that WhatsApp is working properly. Test by sending a message to someone in your contact list and verify that messages are being sent correctly.
  3. 3.
    Check sure you have not archived conversations sent via +1 (585) 200-5793. Archived conversations does not prevent their receipt, however it prevents WhatsApp to send any notification of new messages sent through the number.
    Find out about: Android => click here​
    Iphone => click here​
  4. 4.
    Check the status of the BOT on the support server, maybe the bot is having problems or even connectivity issues with WhatsApp.
  5. 5.
    Send a message to the bot's WhatsApp to facilitate the sending of the code, click here to send your message or quote the number +1 (585) 200-5793 in your contact list and send a message.
    ​
I enter the code received in my WhatsApp but I get the message that the code entered is invalid
  1. 1.
    Check the date/time of receipt of the message. Each request to send the code, generates a new code, invalidating the code sent previously.
  2. 2.
    Check sure you typed the code correctly. Repeat the verification process and request a new code.
  3. 3.
    If you have 2 WhatsApp apps on your phone (WhatsApp Messenger/WhatsApp Business), check which of the two the code was sent to (if you use both to verify your access).
  4. 4.
    Check that you have received your verification code exclusively on WhatsApp and sent to you at +1 (585) 200-5793.
  5. 5.
    Make sure that each message sent on your WhatsApp has a 6-number code different from the messages sent previously.
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